The Immorality of Large Organisations

What happens to morality when people work collaboratively in a large group?

I was prompted to do a little research on DPD and Amazon recently, following a repeated failure to deliver a parcel. For several years, there have been intermittent problems with deliveries to our home because the DPD satnav system contains an error for our rural location, which they seem unable to correct. Royal Mail and most other carriers can find us (except when snow blocks the roads). Amazon compound the problem by refusing to redirect all our parcels through Royal Mail as a default.

The question of morality arises because, when a driver can’t find us, or the depot can’t find a driver prepared to make the trip, DPD tell lies to hide the fact and shift the blame. For example, they say the customer was out (untrue), or the customer requested delivery on a later date (untrue). Amazon keep saying that they have spoken to DPD and promise delivery the next day, and they also sometimes tell lies to try and get rid of the problem. My problems paled into insignificance, however, when I discovered that a DPD driver had recently because of DPD’s policies: Continue reading →

Article 50 – The Meaning of Brexit?

To invoke, or not to invoke, that is the question.

With a few exceptions, most UK Members of Parliament have accepted the result of the referendum in June. They will support the UK leaving the European Union. Article 50 is the next step. But does invoking article 50 really mean that we will be implementing the result of the referendum?

In my training consultant days, on team and management workshops, I used a communication exercise. It involved asking people to reflect (privately) on what they thought I meant by the word “speed”. People gave a myriad of answers. Driving fast. Distance divided by time. The film starring Sandra Bullock. Drugs. A place. The late Welsh footballer. Etc.

If the meaning attributed to a common word, such as ‘speed’, can be so diverse, how many meanings can there be for a phrase such as “article 50” or “Brexit” or “Leave” or “Remain”?

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EU Referendum: making sense of the hyperbole

One of the biggest disappointments in the UK’s EU referendum is the quality of debate. In normal elections, each party produces detailed manifestos that can be compared. This poll is the most important for a generation, yet there is nothing equating to a manifesto (on either side).

There is a lot of information being provided to the electorate, but the bulk is hyperbole. Many people recognise this, with 48% (and 43%) of people thinking the Remain (and Leave) campaigns’ arguments are unrealistic. The difference in numbers doesn’t matter. They both point to a lack of realism in the arguments on both sides. And that assessment is now official, as a parliamentary committee has criticised leaders of Remain and Leave for making exaggerated and unrealistic claims.

These stats perhaps point to another disappointment. Despite the obvious lack of realism they suggest that many people (52% and 57%) think the arguments are reasonable. Or perhaps, even worse, they have decided to vote without thinking about the issues. Given the importance of the debate, not only to the UK but also to the EU and the rest of the world, it deserves better information and deeper consideration.

In this blog, I’ll outline a process to make sense of the hyperbole and arrive at a decision. At the end, I’ll describe how the process is informing my personal decision.

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Roy Childs on the Fifth Function

At the 2016 conference of the British Association of Psychological Type, Roy Childs gave a presentation on the fifth function of psychological type. The session was videoed. This is a great opportunity to see one of the industry’s leading experts talk in depth about one of the cutting edges of development and research.

The vIdeo lasts approximately 90 minutes. Towards the end there is a session of guided imagery. If you want to take part in that session, which you will find valuable, I recommend you watch the video in a quiet, comfortable situation where you won’t be disturbed

Is there a psychic epidemic in the NHS?

C.G. Jung not only provided therapy for individuals, but also for religions, cultures and societies. From his analysis of two world wars and the emerging cold war, he identified the psychic epidemic as one of civilisation’s ills.

On 26/27 April 2016, NHS Junior Doctors will be on all-out strike. This will include the withdrawal of support for emergency care and sick children. The dispute is complex and has been going on for several years. In this article, I’m not going to focus on the nature or complexities of the dispute itself, but on how each side has dealt with the conflict. The ongoing failure to resolve the dispute is not due to disagreements over particular points. It is the result of a psychic epidemic, which is something that is much deeper and more difficult to resolve.

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